Privacy Policy

1. Who We Are

Statmint is an educational services provider based at Jalan Dato Onn, 80000 Johor Bahru, Johor, Malaysia. We offer structured financial statement literacy programs for individuals and organisations in Malaysia. For privacy-related questions, contact us at [email protected].

2. Personal Data We Collect

We collect personal data in the following circumstances:

• Enquiry forms: name, email address, phone number, and message content
• Enrolment: name, email address, contact number, and payment information (processed through our payment provider)
• Website usage: browser type, pages visited, visit duration, and device type via analytics cookies (where consent is given)

We do not collect sensitive personal data such as identification numbers, health information, or financial account details beyond what is needed for payment processing.

3. How We Use Your Data

Personal data collected is used for:

• Responding to enquiries and providing program information
• Processing enrolments and delivering program materials
• Communicating program updates, schedules, and facilitator instructions
• Improving website content and user experience (analytics, where consent is given)
• Complying with legal obligations under Malaysian law

We do not use your data for unsolicited marketing without your prior consent and do not sell your data to third parties.

4. Legal Basis for Processing

We process personal data on the following grounds:

• Consent: for enquiry submissions and optional analytics
• Contractual necessity: to deliver the program you have enrolled in
• Legitimate interests: to maintain records and communicate about program operations
• Legal obligation: where required by applicable Malaysian law

5. Data Retention

Enquiry data is retained for 12 months after the last contact. Enrolment records are retained for 7 years for business and legal compliance purposes. Analytics data is retained in anonymised form for up to 24 months.

6. Data Sharing

We share personal data only in the following limited circumstances:

• With payment processors to complete enrolment transactions (data subject to their own privacy policies)
• With email and communication platform providers used for program delivery
• With authorities when required by Malaysian law

We do not share your personal data with third parties for their own marketing purposes.

7. Data Security

We take reasonable technical and organisational precautions to protect personal data against unauthorised access, loss, and disclosure. These include:

• Encrypted connections (HTTPS) for all website interactions
• Access controls limiting data access to staff involved in program delivery
• Use of reputable third-party providers with their own data protection commitments

In the event of a data breach affecting your rights, we will notify affected individuals and relevant authorities as required by the PDPA.

8. Cookies

Our website uses cookies to maintain functionality and (where consent is given) to analyse usage. Please refer to our Cookie Policy for a full explanation of cookie types and how to manage your preferences.

9. Your Rights

Under the Personal Data Protection Act 2010, you have the right to:

• Access personal data we hold about you
• Request correction of inaccurate personal data
• Withdraw consent for data processing at any time
• Request that we cease processing your data for direct marketing purposes
• Lodge a complaint with the Department of Personal Data Protection Malaysia

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Children's Privacy

Our programs are intended for individuals aged 18 and above. We do not knowingly collect data from persons under 18. If we become aware that data has been submitted by a minor, we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the website or directly to enrolled learners. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact

For privacy-related enquiries, contact us at:

• Email: [email protected]
• Address: Statmint, Jalan Dato Onn, 80000 Johor Bahru, Johor, Malaysia
• Phone: +60 17-503 8264